Legal terms for wallets and local access
Our Legal terms describe who may access the account area, which verification step applies, how wallet and bank records are matched, and how access may be restricted when required. Phone verification comes before account access, and the details you submit should match the payment record used
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for DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Any service eligibility, account use or transaction handling depends on local law and may vary by Indonesian region. We may ask for clarification when a payment reference is incomplete, a name does not match, or
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account activity needs a security check. The same terms explain how to request a correction, ask about retained records, or contact us about a Legal concern.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.